Read what some of our clients have to say!

Ontario Ministry of Agriculture, Food and Rural Affairs

Really appreciated your help with the OMAFRA Plant Health Symposium last month. It was a success and 98% of attendees found it beneficial and the information they received would benefit them (1 neutral which means no negatives). 100% were very pleased with the location and many as I hoped mentioned they have to come back with family to spend more time.

Everything was great and of course Elements on the Falls Restaurant was again fabulous. The staff was great and made everyone feel at home. Many compliments about the food.

That's two in three years for conferences and I hope to work with you again in the near future. You are all great to work with. Again thanks from me and the entire organizing committee!

Albert Tenuta
Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA)

Can-Eng Furnaces International Ltd.

Thank you very much for everything you did for CAN-ENG last week. Everything looked beautiful and went flawlessly. The food was delicious. There was not one complaint (which I know can happen under any circumstances) and many, many, many compliments.

Sarah was great at managing the floor and keeping me on track with timing etc. Please pass along our heartfelt thanks to all the servers and the policemen and everyone else that was a part of our evening. Sometimes thank you doesn’t seem like enough but Thank you for making our 50th Anniversary Celebration so memorable.

Julie Bond
Can-Eng Furnaces International Ltd.

Tehran University Medical School

Thank you for your beautiful arrangement of our dinner for our group, last Friday evening. We had a wonderful time there. Everybody were amazed with your restaurant location, falls view and delicious food. It could not be possible without your help, prompt communications to answer my questions and your advices. On behalf of our group, I express our appreciation to you and your staff and hope we will be there soon, again.

Dr. Roya Shaikholeslami
Tehran University Medical School

Association of Public Safety Communications Officials (APCO) Canada & National Emergency Number Association (NENA) Ontario

I just wanted to send out a big thank you to you and your team for your help with the APCO Canada & NENA Ontario Conference & Tradeshow welcome reception on Monday, November 2. We have received very positive feedback from our attendees regarding the welcome reception and their experience at Element on the Falls! It was a pleasure working with you and we appreciate all of your help in coordinating the details for this event from the initial planning through to the execution and transportation. Thank you to you for being so organized and professional! We will certainly be in touch for any future events we have out in Niagara.

Alexandra Rachey
Spark Event Management Inc.

Landscape Ontario

Everything went fantastic, we had a great bus driver and even though the weather wasn't nice he was able to show the group different areas as we went to the restaurant. Jacki and her staff were amazing. Everyone loved the venue. The view and meal were unbelievable. I will recommend the restaurant to other groups/association who are planning an event in the area. Thank you again for your help.

Kathleen Pugliese
Landscape Ontario

Ontario Professional Planners Institute (OPPI)

Everything went wonderfully well at our event at Elements on the Falls! In the end, we did not have all participants attend, but those who did raved about it all, making non-attendees pretty jealous the next day! It was a pleasure working with Erin and the crew at Pop & Lolly’s. Even though we did not require the additional space, the candy we offered was a huge hit. We even set out some of the left over fudge at our registration desk the following day and everyone enjoyed it. I look very forward to the opportunity of working with you and the Niagara Parks Commission again in the future.

Jacqui Sullivan, CMP
Absolute Conferences & Events Inc.

Ministry of Transportation

Just letting you know that we had a great dinner and presentation on Wednesday. Everything was top notch and all were impressed with the service, the food, the grounds and the view. Please thank all the staff at the restaurant! And thank you for helping to set it all up!

Betty Bennett
Ministry of Transportation

The International Association of Hydrogeologists


I wanted to write to you now that things are over and we are winding down.

I have heard nothing but huge accolades for the venue, food and service at Elements last Thursday night. I spent some time just wandering around by myself that night - unusual for me - and just took it all in. All of the wonderful, laugh-filled conversations going on. All of the smiling faces and the beautiful view and setting. You told me it would all be great and you didn't disappoint. All of your staff did an amazing job of helping to host our visitors.

We have been told all during the week - and in many follow up emails - that this has been the best groundwater conference they have ever attended - and that is coming from some of our older, wiser and more experienced hydrogeologists who have attended conferences for years. You guys were a significant part of our success, being basically our only and prime social event.

Lisa, it was a real pleasure to meet you and work with you over the past few years. You have always been positive, smiling, friendly and helpful--a truly gracious host! You do Niagara Parks and Ontario proud! Thanks so much for everything, including to help with the permits for Wednesday. Those trips all went off without a hitch, and all buses were gone by 10:25--remarkable!

On behalf of the organizing committee and all of our delegates, can you pass on a great big THANKS! to Joanne and all of the other staff that might have helped out in the background.

I'll stop by to say hi when I am back in Niagara.

Steve Holysh
Conservation Authorities Moraine Coalition

Catholic Health Association of Canada

I would like to thank you very very much for organizing such a fabulous FAM trip to the Niagara region. I am telling everyone I meet to get themselves down to the Falls for a vacation. I am confident that the CHAC will be holding a convention in Niagara Falls - you convinced us that the region has so much to offer and that there are sites and venues for all our needs.

I was so taken with the upmarket aspect of the Niagara region, the quality of the food, the wines, the golf courses, and the absolute physical beauty of the Falls. As I said to you over lunch - all Canadians should be so lucky to experience one of the world's finest attractions in our own back yard. I really enjoyed meeting you and I enjoyed being part of your enthusiasm for the region - The Niagara Parks Commission is lucky to have you. Many thanks again for doing such a great job.

Catholic Health Association of Canada
Joan Lawrence, Administration/Member Services


We all thank you for your help in carrying out an excellent customer conference the week of June 23 at Niagara Falls. The events at both Edgewaters and at the Reif Estate Winery/Queenston Heights Restaurant were superb. Please pass on to Edgewaters how very delighted we were with the presentation, taste and selection of food, and with the service we received -- the whole event was first class. And, of course, the Siemens colors lighting up the falls at 9:30 was a very nice touch. Thank you.

We were also delighted with the tour of the Reif Estate Winery and dinner at Queenston Heights Restaurant. The Reif Estate Winery did a very professional job of the winery tour. The Queenston Heights location was breathtaking. Yours was one of the very best managers I've worked with in all our corporate functions. He is delightful, knowledgeable and handled every detail perfectly, actually thinking ahead of our requests and having specifics already answered and taken care of. The musket demonstration was a special treat. Our Queenston Heights experience is one of the most outstanding we have had. Thank you also for excellent bus service. The drivers were on time, courteous and knowledgeable. I would highly recommend you and the Niagara Parks Service to any person or corporation planning an event.

All the best,

Ruth Rowe, Marketing Specialist
SIEMENS Orlando, Florida

Ontario Physiotherapy Association


I cannot thank you enough for all of your help and support in putting on the OPA Awards Dinner on Friday night. You and your team were just incredible, and there are no words to express my sincere gratitude. The feedback from OPA’s CEO and President was absolutely amazing, and the positive comments on all of the event evaluation forms are just incredible. The food was spectacular, the service prompt and friendly and the way you handled all of our changes and questions on-site was so professional and very much appreciated. You and your staff created a truly memorable experience for the delegates and I cannot thank you enough!